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Cultural Intelligence for Today’s Workforce

Cultural Intelligence for Today’s Workforce is designed to bring your company to the highest level of cultural intelligence. Each of our six interactive modules will move you and your team from fear to fascination in your approach to managing human difference. This transformation is proven to predict success in intercultural adjustment, cross-cultural judgment and decision making, negotiation effectiveness, gaining trust, idea sharing, collaboration and overall performance. Companies with high CQ see less attrition, higher employ satisfaction, increased team learning and a more engaged clientele.

Join us for this six-week course: 

April 21 – Cultural Intelligence, the Essential Skill of the 21st Century 

  • From fear of human difference to fascination: Understand why cross-cultural situations often paralyze individuals and companies with fear, and how respectful curiosity delivers increased organizational value
  • Learn the business case for diversity.
  • Explore the CQ model and how it improves overall company culture, client experience, and your bottom line.

April 28 – Good Definitions for Culture and Diversity

  • Breaking cultural myths that lead to prejudice, stereotyping and other trouble.
  • Building a current, foundational and accurate concept of cultural diversity. 
  • Discover your cultural dimensions and compare them against international benchmarks.
  • Lean how cultural dimensions drastically affect business relations across cultures.  

May 5 – CQ Motivation & CQ Knowledge 

  • Discover what ignites and extinguishes one’s drive to engage cross-cultural situations.
  • Find out how to grow cross-cultural confidence, leading to increased business opportunities. 
  • Learn what kinds of cultural knowledge is good for business.
  • Learn how CQ knowledge and strategy benefit team collaboration, exchanging ideas, and trust.

May 12 – CQ Planning & CQ Performance 

  • The importance of planning before, during and after a cross-cultural engagement.   
  • Learn how high CQ planning and performance scores predict leadership performance across team management, communication, adaptability, and success in mergers and acquisitions.   
  • Knowing when you nailed it and when you failed it across cultures.
  • Tips for recovering after a cross-cultural blunder. 

May 19 – The Art of Awareness 

  • Self-Awareness: Learn when and how to turn off the cultural cruise control.
  • Others-Awareness: Gain empathy toward greater appreciation of others and a more relaxed working environment.   
  • Business Awareness: Making sure your company is in control of how the public interprets your message. 

May 26 – How to Develop a CQ Performance Plan 

  • The importance of a detailed company CQ performance plan.
  • Create your personal one month, six month and one-year CQ goals.
  • What your business needs for a healthy, comprehensive and sustainable CQ initiative

You will receive a link to join the webinar a day before. Instructions: 

A webinar link will be emailed to you the day before this webinar. There is no cost to participate!  

This webinar is brought to you at no cost through a sponsorship by the Temecula Valley Chamber of Commerce. 


Apr 21 2021 - May 26 2021


11:00 am - 12:00 pm

More Info

Register Here!




Inland Empire SBDC
Register Here!

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