Home Events Customer Service Made Easy

Customer Service Made Easy

Name: Customer Service Made Easy
Start: 2023-09-21
End: 2023-09-21
Location: Hybrid (Online & In-Person)

HYBRID EVENT

Customer service goes beyond just being friendly; it includes handling upset customers and resolving issues when things don’t go as planned. Join us to discover effective tips and best practices for handling difficult situations. Implement these strategies within your teams to ensure your business is renowned for providing top-tier customer service.

Key topics:

Customer Service Basics
Be A Chameleon
Handle Difficult Customers

For questions regarding this workshop, including late registration, please email us at training@iesmallbusiness.com.

Date

Sep 21 2023

Expired!

Time

9:00 am - 11:00 am

More Info

Location

Hybrid (Online & In-Person)

Organizer

Inland Empire SBDC

Let's Get Started.

Network Stakeholders

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Funding is not an endorsement of any product, opinion, or service. All programs are extended to the public on a nondiscriminatory basis.

Funded in part through a Grant with the Governor’s Office of Business and Economic Development. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the Governor’s Office of Business and Economic Development.