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Customer Service Made Easy


Customer service goes beyond just being friendly; it includes handling upset customers and resolving issues when things don’t go as planned. Join us to discover effective tips and best practices for handling difficult situations. Implement these strategies within your teams to ensure your business is renowned for providing top-tier customer service.

Key topics:

  • Customer Service Basics
  • Be A Chameleon
  • Handle Difficult Customers

For questions regarding this workshop, including late registration, please email us at training@iesmallbusiness.com.


Sep 21 2023


9:00 am - 11:00 am

More Info

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Hybrid (Online & In-Person)


Inland Empire SBDC
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