Next-Generation Retail

Next-Generation Retail is a program offered by the CSUF SBDC, aimed at assisting brick-and-mortar retailers to break through challenges and focus on growth opportunities. COVID has forever altered the traditional retail model — from connecting goods and services with customers to integrating new technologies to enhance the clients’ experience and streamline business efficiency. Throughout this program, business owners will assess growth, financial health, marketing, leases, hiring, operations, technology, and best practices to decrease costs and increase revenue. Participants will also learn how to de-risk expansion and get involved in proactive growth.

Who should attend?

Brick-and-mortar retailers who meet the following criteria:

• Been in business for 1+ years
• Have employees, or need to add them
• Poised for growth
• Selling products and/or services
• Operating a storefront/brick-and-mortar location