Home Events Webinar: Customer Centric Omni-channels: Exploring The Perspectives of the Consumer

Webinar: Customer Centric Omni-channels: Exploring The Perspectives of the Consumer

Are you connecting with today’s shoppers both in-store and online that provide an uninterrupted experience in your retail shop? Shoppers expect more than a transactional relationship, they want a seamless and personalized journey that is customer-centric across Omni-channels. This workshop will explore the retailers’ perspective of redirecting focus from product and brand to the customer.

Takeaways:

  • Analyze the unique retail customer experience across all touchpoints and the challenges of transformation.
  • Identify and integrate multiple shopping techniques, devices, and channels to provide opportunities for the customers to purchase your merchandise.

You will receive a link to join this webinar the day before.

A webinar link will be emailed to you the day before this webinar. There is no cost to participate!

Mary Takavorian (909) 983-5005

Date

Jan 12 2021
Expired!

Time

10:00 am - 11:00 am

Location

Webinar

Organizer

Inland Empire SBDC

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