Level Up: Restaurant & Retail Edition
Mondays I January 27 – February 24, 2025 I 2 – 4 p.m.
Hybrid (In-person & Online)
In-person sessions will be held at the Backs Community Building – Main Room
201 N. Bradford Avenue, Placentia, CA 92870
Presented by the Orange County Inland Empire Small Business Development Center Network (OCIE SBDC) in collaboration with the City of Placentia and the Placentia Chamber of Commerce, Level Up: Restaurant and Retail Edition is a program designed to empower food, beverage, and retail business owners with the tools to expand confidently.
Key Focus Areas:
This edition targets growth strategies specific to restaurant and retail businesses, including:
- Identifying New Revenue Streams
- Expanding into New Market Segments/Customer Bases
- Building and Strengthening Teams
- Acquiring New Equipment and Technology (POS systems, touchscreens, kitchen or store setup)
- Considering New or Additional Locations
Program Schedule:
Level Up – Restaurant & Retail Edition delivers a practical curriculum, with two in-person sessions and two Zoom sessions, maximizing learning and flexibility.
- Week 1 (In-Person): Mapping Your Growth Plan
Every growth path has unique challenges. This session covers proven strategies for scaling, key pitfalls to avoid, and essential steps to activate a growth plan aligned with your vision. Are you ready to take your business to the next level?
- Week 2 (Zoom): Financial Foundations for Expansion
Cash flow is the lifeblood of growth. This session will guide you in analyzing your P&L, developing financial projections, and stress-testing your cash flow to ensure you have the resources needed for sustainable growth. Equip yourself with the insights needed to invest confidently.
- Week 3 (Zoom): Expanding Your Customer Base
Customer loyalty and growth are critical for both restaurants and retail. Learn how to enhance your marketing efforts, reach new customer segments, and build a strategy that attracts and retains customers, keeping them coming back.
- Week 4 (In-Person): Building a High-Performing Team
Your team is your strongest asset. This session focuses on developing and leveraging your team’s strengths to support growth. By nurturing a high-performing workforce, you create a competitive edge that drives long-term success.
